Choosing a New Malden dog walker or a pet sitter in Kingston is a big decision. Your pets aren’t just animals; they are family. That’s why at Kind Pet Club, every new relationship begins with a complimentary, no-obligation Meet & Greet.
I’m Isabella, and I believe that the best pet care starts with a solid foundation of trust, clear communication, and a calm introduction. Whether you have a high-energy puppy, a shy rescue, or a senior dog with specific medical needs, the Meet & Greet is our time to ensure we are the perfect match.
Why is a Meet & Greet Essential for Pet Care?
In the world of professional pet sitting, a “blind booking” rarely works well for the pet or their owner(s). A Meet & Greet is beneficial before any pet services for the following 3 reasons:
- Familiarity for Your Pet: It allows your dog or cat to meet me while you are present. This “safe” introduction reduces anxiety when I arrive for our first official walk or drop-in.
- Detailed Care Instructions: Every pet has a “language.” During our meeting, you can show me exactly where leads/harnesses/toys are kept, how your cat prefers their meals, or the specific way your senior dog needs to be supported on stairs or furniture.
- Home Security & Access: We can test keys, discuss alarm codes, and walk through any specific home-care requirements for house sitting in New Malden and surrounding areas.
What to Expect During Our Meeting
I want this process to be as relaxed as possible. Typically, a Meet & Greet lasts anywhere between 15 to 30 minutes. Here is a breakdown of how I structure our time together:
🐾 The “Paws-First” Introduction
I always let pets set the pace. Especially with rescue dogs (like my beloved German Spitz from Battersea Dogs and Cats Home), I understand that some pets need space. I’ll keep a respectful distance until your pet feels comfortable approaching me. At, Kind Pet Club I respect your pets boundaries and am mindful of their behaviour.
📋 The Care Overview
Once everyone is settled, we’ll go through a few key things, such as:
- Medical History: Is your dog on medication? Do they have joint issues? My experience with senior pets means I am comfortable discussing medicinal routines.
- Dietary Needs: As an ethical, plant-based sitter, I am highly attentive to ingredients. While I am happy to handle meat-based meals for your pets, I will ensure all allergies and preferences are noted strictly.
- Behavioural Quirks: Does your dog bark at squirrels? Is your cat a “door bolter”? Knowing these details allows me to keep them safe.
🚶 The “Trial Mini-Walk” (Optional)
If you are booking a dog walking service in Kingston, we can step outside for a 5-minute walk around your area. This allows me to see how your dog handles their harness and lead, and how they react to the local environment while you are there to observe.
Specialist Care: Senior Dogs & Rescues
Many owners look for a pet sitter in New Malden specifically because they have a pet that requires a “gentle touch.”
Having spent 8 years with a rescue German Spitz who lived to a beautiful old age, I have a deep heart for senior pets. During our Meet & Greet, we can discuss:
- Slow-paced “sniffari” walks instead of high-energy exercise.
- Cognitive enrichment for older dogs who can’t walk as far.
My background working for a cruelty-free certified dog company also means I can offer insights into enrichment and treats that align with a compassionate lifestyle.
Preparing for Your Meet & Greet: A Checklist
To make the most of our time, it helps to have a few things ready:
- Spare Key: If you’re ready to move forward, having a tested spare key or a lockbox code ready is ideal.
- Vet Details: I’ll need the name and address of your local veterinary practice (usually within the KT3 or Kingston, Worcester Park area).
- Emergency Contact: Someone local who can be reached if you are unavailable.
- Treats/Favorite Toys: Show me how your pet likes to play.
Safety, Insurance, and Peace of Mind
I am fully insured and committed to the highest standards of animal welfare. During the Meet & Greet, I am happy to show you my insurance documents and discuss my emergency protocols.
I don’t charge for this initial meeting because I believe you should feel 100% confident in the person entering your home. If, for any reason, you don’t feel I’m the right fit, there are no hard feelings -the well-being of your pet is the only thing that matters.
Ready to Join the Club?
If you’re looking for a reliable dog walker in New Malden or a dedicated pet sitter in Kingston, let’s get a date in the diary. My schedule fills up quickly, especially for overnight house sitting (£35/night) and drop-in visits (from £12).
Serving New Malden (KT3), Kingston, Berrylands, Coombe, Worcester Park and more.