Last updated: 27th March 2026
Kind Pet Club (“I”, “me”, “my”) is committed to protecting and respecting your privacy. This Privacy Policy explains how I collect, use and protect your personal data when you visit my website or contact me about dog walking, pet sitting and drop-in visits in New Malden, Kingston and surrounding Surrey/South West London areas.
1. Information I Collect
When you contact me via my website, phone or email, I may collect the following personal information:
- Your name
- Email address
- Phone number
- Your pet’s name and relevant care information
- Any additional details you choose to share
I only collect information that is necessary to provide my services and respond to your enquiry. This information helps me deliver safe, reliable pet care services in New Malden, Kingston and nearby areas.
2. How I Use Your Information
I use your personal data to:
- Respond to your enquiries and provide quotes
- Arrange bookings for dog walking, pet sitting or drop-in visits
- Communicate with you about your pet’s care
- Maintain records of services provided
- Improve my services and customer experience
I do not use your data for unsolicited marketing.
3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), I rely on the following lawful bases:
- Consent – when you contact me directly
- Contract – to provide agreed pet care services
- Legitimate interests – to respond to enquiries and manage my business
4. How I Store and Protect Your Data
I take appropriate security measures to protect your personal data from unauthorised access, loss or misuse.
Your data is stored securely and only kept for as long as necessary to:
- Provide my services
- Meet legal, tax or insurance requirements
5. Sharing Your Information
I do not sell, rent or share your personal data with third parties for marketing purposes.
I may only share your information if required:
- By law
- For insurance purposes (if necessary)
- With trusted service providers (such as email or booking systems), where applicable
6. Your Data Protection Rights
You have the right to:
- Access the personal data I hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact me via email kindpetclub@gmail.com or send a message on the contact form.
7. Cookies
Our website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information unless you choose to provide it.
8. Third-Party Links
My website may contain links to external websites. I am not responsible for the privacy practices of these sites.
9. Contact Me
If you have any questions about this Privacy Policy or how your data is handled:
Kind Pet Club – Dog Walking & Pet Sitting New Malden & Kingston
📧 Email: kindpetclub@gmail.com or message on contact form
📞 Phone: 07872895460
📍 Serving New Malden, Raynes Park, Worcester Park and more
10. Updates to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Kind Pet Club provides trusted dog walking, pet sitting and drop-in visits in New Malden, Kingston Upon-Thames, Surbiton, Worcester Park and surrounding Surrey/South West London areas.